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Motence

Recovery

Restore admin access with
three-factor verification.

For admins who lost their authenticator and recovery codes. After reset you re-enroll TOTP on the next sign-in.

  • Requires email, password, and a valid email OTP
  • Rate limited to one attempt per hour per admin email
  • Next login routes to fresh TOTP enrollment
Motence
✓Identify
2Reset
3Re-enroll

Emergency TOTP reset

Use your work email, password, and email OTP. TOTP and recovery codes clear when this succeeds.

Last-resort onlyPrefer a recovery code if you still have one. Use this only when the authenticator and all recovery codes are unavailable.

A valid email OTP must already be issued for your account. If you don't have one, contact Motence support before retrying.

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